Reflections on Ravi Gupta's "Desperation Induced Focus" article
A colleague recently emailed Ravi's article to a small group of portfolio company CEOs.
His goal was to prompt internal reflection among the leadership group. I replied with my thoughts so he'd know my reflections. Here's the response I sent him. I hope it will be of help to you.
Two simple questions determine if you need a process
I've lived a considerable time in both big company and wee little company worlds. He's right - it's easy for big company people to over-process a small and emergent company.
That said, Michael Gerber, author of The E-myth Revisited, might beg to differ with the characterization.
For my part, I think about process as an integrated part of the twin vectors of velocity and risk management.
If streamlining something helps me go faster, that's a process worth putting in place.
If consistency keeps me out of (bona-fide) trouble, that's a process worth putting in place.
Process isn't binary - a general feeling the article tacitly evokes.
Here's where I try to calibrate with a single question. I learned it from someone, who learned it from someone:
What's the simplest thing that can possibly work?
My Key Take Away
Engineering a company is just as important as engineering a product or an experience.
I take Ravi's article as a good reminder to think carefully about the total cost of ownership in every process investment.